Kaitūruki Whānau Ora (ACC Navigator)

Listed 45 days Ago
Te Oranganui Trust
Social Services

He kōrero mō mātou | About Us

Te Oranganui is a kaupapa Māori organisation providing health, wellbeing, and social services that support whānau across Whanganui and surrounding districts. Guided by tikanga Māori, Whānau Ora, and a whānau-centred approach, we work alongside whānau to strengthen wellbeing, build capability, and achieve their aspirations.

He kōrero mō te ratonga | About the Service

Te Waipuna Health is the General Practice arm of Te Oranganui, delivering primary healthcare services to approximately 5,300 enrolled patients across two practices. Through accessible, high-quality and affordable care, we support individuals and whānau to achieve their health and wellbeing goals while strengthening the wellbeing of our communities.

He kōrero mō te tūranga | About the Role 

In this role, you will champion a whānau-centred approach, working closely with whānau to improve their access to ACC services while enhancing their understanding of ACC entitlements, systems, and processes to support positive outcomes. A key focus will be fostering tino rangatiratanga and empowering whānau to their own mana motuhake throughout their journey. You will collaborate with whānau, ACC, and service providers across our rohe to assist in resolving and supporting ACC claims. Additionally, you will help navigate access to other necessary supports as required. To thrive in this role, you will:

  • Be experienced in working with whānau to support those on ACC.
  • Have strong communication, advocacy, and relationship-building skills.
  • Demonstrate a commitment to upholding the mana and aspirations of whānau through Whānau Ora principles.

This is a fixed-term role, ends 30 June 2027. 

Ngā painga ka tukuna e mātou | What We Offer

  • Supportive kaupapa Māori workplace culture with opportunities to engage in karakia, waiata, kapa haka and wānanga 
  • Professional development and career growth opportunities 
  • Professional supervision and access to EAP services
  • Access to corporate wellbeing benefits, including discounted gym membership, plus 15 days' sick leave annually
  • Living Wage employer 

Me pēhea te tono mai | How to apply

If you're passionate about making a difference for whānau and communities, we'd love to hear from you. Please submit your CV and cover letter outlining your suitability for the role. Applications will be reviewed as they are received and may close early. Applicants must have New Zealand residency, citizenship, or a valid New Zealand work visa.